JEO Publishing is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website info@jeopublishing.com (the "Site") or engage with our services. By using our website or services, you consent to the data practices described in this policy.
1. Information We Collect
We collect personal and non-personal information to facilitate our publishing, marketing, and sales services. This includes:
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Personal Information: When you interact with our website, purchase books or services, sign up for newsletters, or contact us, we may collect information such as:
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Name
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Email address
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Phone number
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Mailing address
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Payment information
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Account login details (if applicable)
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Payment Information: JEO Publishing does not store or process payment details directly. All payments are securely processed through our third-party payment provider, which is PCI-DSS compliant, ensuring the highest level of security.
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Automatically Collected Information: When you visit our Site, we may collect certain technical information, including:
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IP address
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Browser type
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Device information
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Pages visited and interaction data
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Referral source (how you arrived at our Site)
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This information helps us analyze trends, improve our services, and enhance the user experience.
2. How We Use Your Information
JEO Publishing collects and processes personal data for the following purposes:
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To process and fulfill orders for books, services, and digital products
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To communicate with you about your orders, inquiries, or customer support requests
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To send promotional materials, newsletters, and updates (with your consent)
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To improve our website’s functionality and user experience
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To conduct market research and customer surveys
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To comply with legal and regulatory requirements
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies allow us to:
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Store your preferences for a personalized experience
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Auto-fill form fields for convenience
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Track analytics and measure website performance
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
4. Sharing & Disclosure of Your Information
We do not sell, rent, or trade personal information to third parties. However, we may share your data in the following circumstances:
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Service Providers & Partners: We work with trusted third parties, such as payment processors, website hosting providers, and marketing platforms, to fulfill our services. These partners are contractually obligated to keep your data secure and use it only for the intended purpose.
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Legal Compliance: We may disclose information if required by law, regulatory authorities, or to protect our legal rights.
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Book Promotion & Public Information: If you provide testimonials, reviews, or participate in author interviews, those materials may be publicly shared on our website, social media, or other promotional platforms.
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Publishing-Related Disclosures: Information necessary for publishing a book (e.g., ISBN registration, copyright details) may be shared with relevant publishing databases.
5. Data Security
JEO Publishing employs industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. These measures include:
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Secure Socket Layer (SSL) encryption for data transmission
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Secure payment processing through third-party providers
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Firewalls and intrusion detection systems
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Access controls and secure authentication methods
Despite our best efforts, no data transmission over the internet is 100% secure. We encourage users to take precautions when sharing sensitive information online.
6. Retention & Deletion of Data
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you wish to request deletion of your personal data, please contact us at [insert contact email]. Some legal or contractual obligations may require us to retain certain data for compliance purposes.
7. Your Rights & Choices
Depending on your location, you may have rights under applicable privacy laws, including:
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The right to access, correct, or delete your personal information
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The right to withdraw consent for marketing communications
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The right to request information about how your data is used
To exercise these rights, please email us at [insert contact email]. We will respond to valid requests within the timeframes required by law.
8. Children’s Privacy
JEO Publishing does not knowingly collect or store personal information from children under the age of 13. If you believe we have inadvertently collected such data, please contact us so we can take appropriate action.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in laws, regulations, or company practices. Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of our services constitutes acceptance of the revised policy.