At JEO Publishing, we take pride in delivering high-quality books and ensuring customer satisfaction. Please review our shipping and return policies below.
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Shipping Policy
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All orders are processed within [X] business days and shipped via [carrier name(s)]. Estimated delivery times vary based on the destination and shipping method chosen at checkout. Shipping fees are calculated at checkout and are non-refundable.
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Returns & Refunds
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Due to the nature of our products, all book sales are final. We do not accept returns or exchanges unless the book arrives damaged or defective. If you receive a damaged or incorrect book, please contact us within 5 days of delivery at info@jeopublishing.com with your order details and photos of the issue. If approved, we will arrange for a replacement or refund.
Lost or Delayed Shipments
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If your order is delayed or lost in transit, please refer to the tracking information provided. If the issue persists, contact us, and we will work with the shipping carrier to resolve the matter.
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International Shipping
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We currently ship within North America. Please note that international customers are responsible for any customs duties, taxes, or additional fees imposed by their country’s regulations.
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For any inquiries regarding your order, please reach out to us at info@jeopublishing.com. Thank you for choosing JEO Publishing!